Is every item unique?
Yes — most pieces are one of one. When someone’s cart includes it, we may show “Someone wants me” so you know there’s interest — that doesn’t lock the piece; checkout still works for anyone until it sells.
No accordion · no digging
Questions, answered at a glance
29 quick cards — grouped by topic so you can scan the whole closet story in one scroll. Everything below is the answer; nothing to expand.
Shopping the closet
One-of-a-kind pieces, transparent browsing — first checkout wins.
What does “Someone wants me” mean?
Another shopper has the piece in their cart. It’s a heads-up, not a hold. You can still add it and check out — whoever completes purchase first gets it.
Can I buy it if someone else has it in their cart?
Yes. First successful checkout wins. If it’s already sold, we’ll say so and remove it from carts that still had it.
What if it sells while it’s still in my cart?
We’ll remove sold pieces the next time you open your cart. Refresh and browse — new finds drop often, and Clear the Rack deals move quickly.
How do sizes work?
Each listing shows the exact size on that tag. No mystery “fits like a…” — what you see is what ships or waits on the porch.
Checkout & payment
Three paths, all straightforward.
How can I pay?
Pay online with card at checkout. Choose store pickup at 123 S. Cedar Street (fitting rooms in store), porch pickup in Summerville, or ship anywhere in the US with $8 flat-rate shipping.
Do I need an account?
Nope. Guest checkout on the web. Just email and phone so we can reach you about your order.
Store pickup?
Pay online, then pick up at 123 S. Cedar Street during store hours. Fitting rooms are in store if you’d like to try anything on.
Porch pickup in Summerville?
Pay online at checkout, then pick up at our porch. Choose a date and time so we can pull your pieces from the floor. We’ll email the address after you order.
Is online payment secure?
Card payments run through Stripe. We never store your card number on our servers.
Shipping nationwide
Summerville roots, US-wide reach.
How much is shipping?
$8 flat rate for your whole order — one box, anywhere in the United States.
When will it ship?
We pack orders with care and ship as soon as possible after payment. You'll get details by email once it's on the way.
I'm not in South Carolina.
That's fine — most of the closet ships. Condition notes and measurements are in every listing so you can buy with confidence.
I'm local — skip shipping?
Choose store pickup at 123 S. Cedar Street (fitting rooms in store) or porch pickup — we’ll email the porch address after you order. You can also visit during store hours to browse in person.
Visits & pickup
Boutique hours + pickup.
Where is pickup?
Store pickup is at 123 S. Cedar Street during store hours — fitting rooms are in store. Porch pickup is in Summerville too; we’ll email that address after you order.
Can I browse in person?
Yes — visit the boutique at 123 S. Cedar Street during store hours. Private home appointments are paused for now.
Visit vs online shop?
The website and app show what's live right now. In store you can touch, try on, and take pieces home the same day.
Condition & peace of mind
Honest notes. All sales final.
What does NWT mean?
New With Tag — never worn, tag still attached. NWOT is new without the tag; Pre-loved has been worn gently.
Will it look like the photos?
We photograph real items — flaws included. Read the description; that's the contract between us.
Can I return or exchange?
Online orders shipped to you can be returned for store credit within 3 days of delivery. You need a Closet account on the order, and you pay return shipping. Items must be unworn and in the same condition (NWT tags attached when they arrived that way). Store credit is for the website/app shipping path only — it can’t be used at the physical store or for pickup. Store pickup, porch pickup, and in-store purchases are final sale — no returns or exchanges.
Do I need an account to return?
Yes — only signed-in online shipping orders qualify for store-credit returns. Create an account before you check out if you want that option.
App & reminders
Shop from the couch or the coffee line.
Is there an app?
Yes — iOS and Android apps tie into the same inventory and cart as the website. Links on our App page.
Do you send cart notifications?
There’s no exclusive hold timer. Checkout when you’re ready — if someone else buys first, the piece leaves your cart when you next open it.
App vs website cart?
Same shop, same inventory. Sign in to sync carts across phone and web when you have an account.
Curated Consignment
Founding consignors, by invitation.
What is Curated Consignment?
A boutique program at Closet on the Corner — not a drop-off bin. Share your interest on the Consign page; Tarryn personally reviews every request. If you're a fit, she'll invite you to a Curated Consignment Appointment (up to 20 pieces).
How do I apply?
Fill out the short interest form on the Consign page. You'll get a confirmation email right away, then Tarryn will follow up if she'd like to take the next step.
How many items can I bring?
Up to 20 items per appointment — freshly cleaned, excellent condition, current styles. Full details are in the welcome packet if you're invited.
What's the commission?
Commission is agreed together at your appointment and written into your Agreement — shared after Tarryn confirms you're a fit.
When do I get paid?
Monthly. When your pieces sell, you'll get a clear update of sales and earnings with payment on the monthly schedule.
Still stuck?
We're a real small shop — not a chatbot maze. Reach out and a human will answer.